This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Asperger Syndrome
Blood Transfusion
Care Certificate Standard 06: Communication
Bribery Act Awareness
Awareness of Mental Health, Dementia & Learning Disability
Asbestos Awareness
Care Certificate Standard 01: Understand Your Role
Care Certificate Standard 09: Dementia and Cognitive Issues
Care Certificate Standard 03: Duty of Care
Care Certificate Standard 04: Equality and Diversity
Allergen Awareness
Care Certificate Standard 08. Fluids and Nutrition 





