This online Communication content provides an awareness of the principles of good communication and record keeping within a care environment, the online content will ensure effective communication skills and good practice when recording information.
Learning Outcomes:
- Definition of communication
- Communication methods
- Models of communication
- Communication techniques
- Managing communication
- Legislation and good practice
- Key principles of record keeping
- Care records
- Errors and prevention
Age Verification
Bullying in the Workplace - Distance Learning CPD
Care Certificate Standard 04: Equality and Diversity
Bullying and Harassment
Budgets and Managing Money - Distance Learning CPD
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Anaphylaxis
Conquering Your Fear of Speaking in Public - Distance Learning CPD
Building a Brand on Social Media - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Care Certificate Standard 01: Understand Your Role
Asperger Syndrome
Care Certificate Standard 09: Mental Health Awareness
Care Certificate Standard 09: Learning Disability Awareness
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Anger Management - Understanding Anger - Distance Learning CPD
Basic Life Support
Workplace Harassment - What It is and What to Do About It - Distance Learning CPD
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 





