Caring For Dying People 
Developing a Safety Procedures Manual - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Developing Your Training Programme - Distance Learning CPD 
Allergen Awareness 
Essential First Aid 
Asperger Syndrome 
COVID-19 - Coronavirus - A Basic Guide 
Care Certificate Standard 02: Your Personal Development 
Active Listening - Distance Learning CPD 
Fire Safety 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Fire Safety Awareness 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
