Active Listening - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
NLP Tools for Real Life - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
