Asbestos Awareness 
Care Certificate Standard 02: Your Personal Development 
Age Verification 
Person Centered Care Level 2 
Bullying and Harassment 
Problem Solving & Decision Making - Distance Learning CPD 
Workplace Success - Seven Key Skills you'll Need - Distance Learning CPD 
Slips , Trips and Falls: Healthcare 
Tissue Viability - Wound Bed Preparation 
Project Management Training - Understanding Project Management - Distance Learning CPD 
Preparing To Work In Care Level 2 
Communication 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
