Autism Awareness 
Care Certificate Standard 01: Understand Your Role 
Care Certificate Standard 02: Your Personal Development 
Developing a Training Needs Analysis - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Anaphylaxis 
Care Certificate Standard 07: Privacy and Dignity 
Advanced Writing Skills - Distance Learning CPD 
Basic Life Support 
Cancer Awareness 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
