Building a Brand on Social Media - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Public Speaking - Speaking Under Pressure - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
