Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Allergen Awareness 
Business Ethics for the Office - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Bullying and Harassment 
Care Certificate Standard 01: Understand Your Role 
Care Certificate Standard 02: Your Personal Development 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
