Project Management - All You Need to Know - Distance Learning CPD 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Care Certificate Standard 01: Understand Your Role 
Anger Management - Understanding Anger - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Budgets and Managing Money - Distance Learning CPD 
Project Management Fundamentals - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Communication is essential to build relationships with people and is one of the values that underpin high quality care. As a care worker, you need to be able to communicate with the people you are supporting to encourage them to express their needs and preferences. This Video explores the various methods of communication.
Learning Outcomes:
- Reaction when communicating
- Verbal communication
- Vocabulary
- Body language
- Technological aids
- Language and communication needs
- Culture
- Checking understanding
- Confidential information
- Legislation
