Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Bribery Act Awareness 
Budgets and Managing Money - Distance Learning CPD 
Drug Calculation 
Conducting Effective Performance Reviews 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Critical Thinking - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Discipline and Grievance 
Mastering the Interview - Distance Learning CPD 
Managing People 
Managing Across Cultures - Distance Learning CPD 
Care Certificate Standard 01: Understand Your Role 
Equality, Diversity and Inclusion 
Change Management - Change and How to Deal With It 
Diabetes Awareness 
Personal Brand Maximising Personal Impact - Distance Learning CPD 
Marketing for Small Businesses - Distance Learning CPD 
Customer Service Training - Managing Customer Service - Distance Learning CPD 
Handling Information 
Allergen Awareness 
Business Writing That Works - Distance Learning CPD 
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Learning Outcomes:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviours and practices of an effective coach
- How to recognise employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
