Working Smarter - Using Technology to your Advantage - Distance Learning CPD 
Staff Appraisal Skills 
Problem Solving & Decision Making - Distance Learning CPD 
Selling Smarter - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Continuous Improvement with Lean - Distance Learning CPD 
Conflict Resolution - Getting Along In The Workplace - Distance Learning CPD 
Self-Leadership - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Mental Capacity Act and Deprivation of Liberty Safeguards 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Learning Outcomes:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviours and practices of an effective coach
- How to recognise employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
