Duty Of Care 
Counter Fraud in the NHS 
Conducting Effective Performance Reviews 
Marketing with Social Media - Distance Learning CPD 
Pressure Ulcer Prevention (Acute & Community Setting) 
Managing Pressure and Maintaining Balance - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Human Resources Training - HR for the Non-HR Manager - Distance Learning CPD 
Workplace Ergonomics - Injury Prevention Through Ergonomics - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Health and Safety 
Age Verification 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Dementia - An Understanding 
Making Training Stick - Distance Learning CPD 
Asperger Syndrome 
Bullying in the Workplace - Distance Learning CPD 
Tough Topics - Talking to Employees about Personal Hygiene - Distance Learning CPD 
Introduction to the Food and Beverage Industry 
Care Certificate Standard 02: Your Personal Development 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Learning Outcomes:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviours and practices of an effective coach
- How to recognise employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
