Care Certificate Standard 04: Equality and Diversity 
Using Activities to Make Training Fun - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Creating a Positive Work Environment - Distance Learning CPD 
Care Certificate Standard 15: Infection Prevention and Control 
Budgets and Managing Money - Distance Learning CPD 
Health and Safety 
Introduction to Oral Care 
Risk Management - Distance Learning CPD 
Falls Prevention 
Intrapreneurship - Distance Learning CPD 
Creative Thinking and Innovation - Distance Learning CPD 
Continuous Improvement with Lean - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Learning Outcomes:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviours and practices of an effective coach
- How to recognise employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
