Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Managing Conflict 
Managing Pressure and Maintaining Balance - Distance Learning CPD 
Leadership Skills for Supervisors - Communication, Coaching, and Conflict - Distance Learning CPD 
Lone Working Essentials 
Legionnaires 
Inventory Management - The Nuts and Bolts - Distance Learning CPD 
Building an Online Business 
Beyond Workplace Politics - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Lean Process Improvement - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Manual Handling of Objects 
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD 
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organisation.
Learning Outcomes:
- How coaching can be used to develop a team
- The coaching and mentoring skills that help improve individual performance
- The behaviours and practices of an effective coach
- How to recognise employees’ strengths and give them the feedback they need to succeed
- How to identify employee problems and ways that they can help correct them
