Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Change Management - Change and How to Deal With It 
Creating a Google AdWords Campaign - Distance Learning CPD 
Human Resources Training - HR for the Non-HR Manager - Distance Learning CPD 
Asbestos Awareness 
Business Writing That Works - Distance Learning CPD 
Awareness of Mental Health, Dementia & Learning Disability 
Caring for and supporting people approaching the end of their life is considered the most challenging work any health and social care worker faces. It can also be the most rewarding – if they have the right knowledge, skills and attitude to provide the care and support they need.
Learning Outcomes:
- Policies
- When does ‘end of life’ begin?
- Palliative care
- Diversity, equality and language
- Planning ahead
- Preferred Priorities for Care
- Power of attorney
- Gold Standards Framework
- Nutrition, Hydration and mouth care
