This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Dementia - Types of Dementia
Control and Administration of Medicines Level 3
Dementia - Clinical Guidelines
Dementia - Interventions for Cognitive and Non-Cognitive
COVID-19 - Coronavirus - A Basic Guide
Dementia Care Practice Level 3
COSHH
Dementia - An Understanding
Data Protection - GDPR
Dementia - Dealing with Challenging Behaviour
Counter Fraud in the NHS
Asperger Syndrome
Communications for Small Business Owners - Distance Learning CPD
Care Certificate Standard 09: Dementia and Cognitive Issues 







