Care Certificate Standard 01: Understand Your Role 
Measuring Training Results - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Conference and Event Management - Distance Learning CPD 
Developing a Training Needs Analysis - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Autism Awareness 
Building Relationships for Success in Sales - Distance Learning CPD 
Allergen Awareness 
Communications for Small Business Owners - Distance Learning CPD 
Developing Your Training Programme - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
