Care Certificate Standard 07: Privacy and Dignity 
Continuous Improvement with Lean - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Creating a Positive Work Environment - Distance Learning CPD 
Conquering Your Fear of Speaking in Public - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Creating a Google AdWords Campaign - Distance Learning CPD 
Care Certificate Standard 09: Mental Health Awareness 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
