This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Marketing for Small Businesses - Distance Learning CPD
Care Certificate Standard 03: Duty of Care
Working Time and Holidays
Care Certificate Standard 08. Fluids and Nutrition
Blood Transfusion
Asbestos Awareness
Care Certificate Standard 01: Understand Your Role
Coaching and Mentoring - Distance Learning CPD
Business Ethics for the Office - Distance Learning CPD
Budgets and Managing Money - Distance Learning CPD
Complaints Handling
Building a Brand on Social Media - Distance Learning CPD
Care Certificate Standard 09: Mental Health Awareness 






