This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Business Ethics for the Office - Distance Learning CPD
Coaching and Mentoring - Distance Learning CPD
Fire Safety Awareness
Bullying in the Workplace - Distance Learning CPD
Anger Management - Understanding Anger
Building an Online Business
The Practical Trainer
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD
Basic Life Support
Allergen Awareness
Autism Awareness
Care Certificate Standard 09: Mental Health Awareness 






