Care Certificate Standard 05: Work in a Person Centred Way 
Business Ethics for the Office - Distance Learning CPD 
Bullying and Harassment 
Kickstarting Your Business with Crowdsourcing - Distance Learning CPD 
Care Certificate Standard 11: Safeguarding Children 
Developing a Training Needs Analysis - Distance Learning CPD 
Care Certificate Standard 06: Communication 
Handling Redundancy 
Care Certificate Standard 03: Duty of Care 
Age Verification 
Care Certificate Standard 02: Your Personal Development 
Creating a Positive Work Environment - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Anaphylaxis 
Care Certificate Standard 08. Fluids and Nutrition 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
