This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Care Certificate Standard 08. Fluids and Nutrition
Advanced Writing Skills - Distance Learning CPD
Anaphylaxis
Coaching and Mentoring - Distance Learning CPD
Overcoming Objections to Nail the Sale - Distance Learning CPD
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD
Person Centred Care
Care Certificate Standard 09: Learning Disability Awareness
AUASP (Award for Underage Sales Prevention)
Basic Business Management - Boot Camp for Business Owners - Distance Learning CPD
Care Certificate Standard 10: Safeguarding Adults
Delegation - The Art Of Delegating Effectively - Distance Learning CPD
Beyond Workplace Politics - Distance Learning CPD
Asperger Syndrome
Developing Your Training Programme - Distance Learning CPD
Care Certificate Standard 05: Work in a Person Centred Way
Care Certificate Standard 09: Dementia and Cognitive Issues
Bullying in the Workplace - Distance Learning CPD 






