This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
First Aid Burns
Health and Safety
Knife Crime Awareness
Health and Safety
Lone Working Essentials
Logistics and Supply Chain Management - Distance Learning CPD
Risk Assessment and Management in Care Level 3
Legionnaires
RIDDOR
Risk Management - Distance Learning CPD
Manual Handling of Objects
Risk Assessment
Care Certificate Standard 12: Basic Life Support
AUASP (Award for Underage Sales Prevention)
Care Certificate Standard 01: Understand Your Role
Age Verification
Care Certificate Standard 07: Privacy and Dignity 






