Blood Transfusion 
Care Certificate Standard 05: Work in a Person Centred Way 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Care Certificate Standard 01: Understand Your Role 
Care Certificate Standard 02: Your Personal Development 
Age Verification 
Bullying and Harassment 
Beyond Workplace Politics - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
