This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Care Certificate Standard 09: Dementia and Cognitive Issues
Care Certificate Standard 12: Basic Life Support
Equality, Diversity and Inclusion
Care Certificate Standard 01: Understand Your Role
Allergen Awareness
Care Certificate Standard 10: Safeguarding Adults
Care Certificate Standard 04: Equality and Diversity
Anger Management - Understanding Anger - Distance Learning CPD
Care Certificate Standard 11: Safeguarding Children
Caring For Dying People
Building a Brand on Social Media - Distance Learning CPD
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD
Building a Consulting Business - Distance Learning CPD
Care Certificate Standard 09: Mental Health Awareness
Care Certificate Standard 05: Work in a Person Centred Way 






