This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Creating Winning Proposals - Distance Learning CPD
Creating a Positive Work Environment - Distance Learning CPD
Equality and Diversity
Workplace Success - Seven Key Skills you'll Need - Distance Learning CPD
Diversity Training - Celebrating Diversity in the Workplace - Distance Learning CPD
Giving and Receiving Feedback
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Conference and Event Management - Distance Learning CPD
Bribery Act Awareness
Asbestos Awareness
Business Ethics for the Office - Distance Learning CPD
Care Certificate Standard 03: Duty of Care 






