This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
Autism Awareness
Care Certificate Standard 11: Safeguarding Children
Anaphylaxis
Care Certificate Standard 03: Duty of Care
Anger Management - Understanding Anger - Distance Learning CPD
Bribery Act Awareness
Asbestos Awareness
Care Certificate Standard 09: Learning Disability Awareness
Blood Transfusion
AUASP (Award for Underage Sales Prevention)
Business Ethics for the Office - Distance Learning CPD
Care Certificate Standard 02: Your Personal Development
Care Certificate Standard 04: Equality and Diversity
Building Relationships for Success in Sales - Distance Learning CPD
Bullying and Harassment 




