Care Certificate Standard 12: Basic Life Support 
Care Certificate Standard 04: Equality and Diversity 
Care Certificate Standard 09: Learning Disability Awareness 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Asbestos Awareness 
Bribery Act Awareness 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
