Asperger Syndrome 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Creating Winning Proposals - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Conflict Resolution 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Project Management - All You Need to Know - Distance Learning CPD 
Developing a Safety Procedures Manual - Distance Learning CPD 
Asbestos Awareness 
Equality, Diversity and Inclusion 
Pay and reward 
Developing Your Training Programme - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Basic Life Support 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
