Care Certificate Standard 04: Equality and Diversity 
Basic Life Support 
Advanced Writing Skills - Distance Learning CPD 
Global Business Strategies - Distance Learning CPD 
Dynamite Sales Presentations - Distance Learning CPD 
Pay and reward 
Allergen Awareness 
Communication Strategies - Distance Learning CPD 
The ABCs of Supervising Others - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Developing Your Training Programme - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Asbestos Awareness 
AUASP (Award for Underage Sales Prevention) 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
