Measuring Training Results - Distance Learning CPD 
Mentoring for Mentors 
Moving & Positioning 
Basic Life Support 
Reablement 
Overcoming Objections to Nail the Sale - Distance Learning CPD 
Pay and reward 
Business Process Management - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Conducting Effective Performance Reviews 
Managing Difficult Conversations - Distance Learning CPD 
Blood Transfusion 
Allergen Awareness 
Conflict Resolution 
Developing Your Training Programme - Distance Learning CPD 
Marketing with Social Media - Distance Learning CPD 
Anaphylaxis 
Asperger Syndrome 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
