Business Ethics for the Office - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Dealing with the Media - Creating a positive working relationship 
Employee Accountability - Distance Learning CPD 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Giving Effective Feedback - Distance Learning CPD 
Complaints Handling 
Generation Gap - Closing the Generation Gap in the Workplace - Distance Learning CPD 
Giving and Receiving Feedback 
Getting Stuff Done - Personal Development Boot Camp - Distance Learning CPD 
CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Care Certificate Standard 07: Privacy and Dignity 
Care Certificate Standard 11: Safeguarding Children 
Building a Brand on Social Media - Distance Learning CPD 
Asperger Syndrome 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
