Anger Management - Understanding Anger - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Care Certificate Standard 08. Fluids and Nutrition 
AUASP (Award for Underage Sales Prevention) 
Accounting Skills for New Supervisors - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Making Training Stick - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Managing Conflict 
Care Certificate Standard 11: Safeguarding Children 
Care Certificate Standard 06: Communication 
Anaphylaxis 
Care Certificate Standard 09: Learning Disability Awareness 
Asbestos Awareness 
This online ‘Communication’ content will deliver key knowledge to healthcare workers to help them Communicate in an open and effective way to promote the health, safety and wellbeing of people who use health and care services and their carers.
This content can be used towards achieving the care certificate; this content can be taken as part of the Care Certificate: Full Package.
Learning Outcomes:
- Recognise the importance on communication in the workplace
- Understand how to overcome the barriers of communication
- Understand how to meet the communication needs of individuals
- Understand how to use appropriate verbal and non-verbal communication
