Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Workplace Violence - How to Manage Anger and Violence in the Workplace - Distance Learning CPD 
Person Centered Care Level 2 
Building a Consulting Business - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Introduction to the Food and Beverage Industry 
Care Certificate Standard 07: Privacy and Dignity 
Care Certificate Standard 03: Duty of Care 
Giving and Receiving Feedback 
Discipline and Grievance 
Performance Management - Managing Employee Performance - Distance Learning CPD 
Basic Life Support 
Understand Your Role 
Dementia Care Practice Level 3 
Supervising Food Safety – Level 3 Award 
Care Certificate Standard 09: Learning Disability Awareness 
This online Duty of Care content will deliver key knowledge to healthcare workers which can be used towards achieving the care certificate, this content can be taken as part of the Care Certificate: Full Package.
You are responsible for, and have a duty of care to ensure that your conduct does not fall below the standards detailed in the Code. Nothing that you do, or omit to do, should harm the safety and well being of people who use health and care services, and the public.
Learning Outcomes:
- Understand how duty of care contributes to safe practice
- Understand the support available for addressing dilemmas that may arise about duty of care
- Deal with Comments and complaints
- Deal with Incidents, errors and near misses
- Deal with confrontation and difficult situations
