Preventing Radicalisation - - CSTF Aligned 
Coaching and Mentoring - Distance Learning CPD 
Customer Service Training - Critical Elements of Customer Service - Distance Learning CPD 
Conflict Resolution - Dealing With Difficult People - Distance Learning CPD 
Anger Management - Understanding Anger - Distance Learning CPD 
Autism Awareness 
AUASP (Award for Underage Sales Prevention) 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Telemarketing - Using the Telephone as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Training with Visual Storytelling - Distance Learning CPD 
Fire Safety Awareness 
Advanced Writing Skills - Distance Learning CPD 
Employee Dispute Resolution - Mediation through Peer Review - Distance Learning CPD 
Allergen Awareness 
Process Improvement with Gap Analysis - Distance Learning CPD 
Crisis Management - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Understand Your Role 
Care Certificate Standard 06: Communication 
Writing Reports and Proposals - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Essential First Aid 
Food Safety Level 1 
Workplace Wellness - Distance Learning CPD 
The Professional Supervisor - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
This online Personal Development content will deliver key knowledge to healthcare workers which can be used towards achieving the care certificate, this content can be taken as part of the Care Certificate: Full Package. This content will help you improve the quality of healthcare, care and support through continuing professional development.
Learning Outcomes:
- Reflect on their own practice
- Evaluate their own work performance
- Define what is meant by competence in their work role
- Develop a personal development plan
- Use reflective activities to help develop their own performance
