This online Personal Development content will deliver key knowledge to healthcare workers which can be used towards achieving the care certificate, this content can be taken as part of the Care Certificate: Full Package. This content will help you improve the quality of healthcare, care and support through continuing professional development.
Learning Outcomes:
- Reflect on their own practice
- Evaluate their own work performance
- Define what is meant by competence in their work role
- Develop a personal development plan
- Use reflective activities to help develop their own performance
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD
Communication Strategies - Distance Learning CPD
Bribery Act Awareness
Business Writing That Works - Distance Learning CPD
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD
Care Certificate Standard 01: Understand Your Role 







