End of Life Care - Advanced Planning 
Equality, Diversity and Human Rights - Promoting Understanding 
Dynamite Sales Presentations - Distance Learning CPD 
Customer Service 
Environmental Sustainability - A Practical Approach to Greening Your Organization - Distance Learning CPD 
Diet And Nutrition 
Handling Information 
Food Safety Level 1 
Diabetes Awareness 
Dementia - Types of Dementia 
Substance Misuse Awareness Level 3 
Active Listening - Distance Learning CPD 
The ABCs of Supervising Others - Distance Learning CPD 
Bullying and Harassment 
Care Certificate Standard 06: Communication 
Care Certificate Standard 04: Equality and Diversity 
Care Certificate Standard 02: Your Personal Development 
Communications for Small Business Owners - Distance Learning CPD 
We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This content will give participants the tools to become better writers.
Learning Outcomes:
- The value of good written communication.
- How to write and proofread your work so it is clear, concise, complete, and correct.
- How to apply these skills in real world situations.
- Understanding the proper format for memos, letters, and e-mails.
