Blood Transfusion 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Advanced Writing Skills - Distance Learning CPD 
Care Certificate Standard 05: Work in a Person Centred Way 
Care Certificate Standard 09: Learning Disability Awareness 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Asbestos Awareness 
Allergen Awareness 
Care Certificate Standard 02: Your Personal Development 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 06: Communication 
Care Certificate Standard 08. Fluids and Nutrition 
Care Certificate Standard 03: Duty of Care 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
We all know what good writing is. It’s the novel we can’t put down, the poem we never forgot, and the speech that changes the way we look at the world. Good writing is the memo that gets action and the letter that says what a phone call can’t.
In business writing, the language is concrete, the point of view is clear, and the points are well expressed. Good writing is hard work, and even the best writers get discouraged. However, with practice you can feel more confident about your own writing. This content will give participants the tools to become better writers.
Learning Outcomes:
- The value of good written communication.
- How to write and proofread your work so it is clear, concise, complete, and correct.
- How to apply these skills in real world situations.
- Understanding the proper format for memos, letters, and e-mails.
