Anger Management - Understanding Anger - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Building a Consulting Business - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Branding - Creating and Managing Your Corporate Brand - Distance Learning CPD 
Bullying is called the silent epidemic. Although half of workers have experienced or witnessed bullying, policies and laws dealing with it are far less prevalent.
This is, in part, because bullying can be hard to identify and address. People wonder, what does bullying look like? How can we discourage it in our workplace? What can I do to protect my staff and co-workers?
All of these questions (and more!) will be answered.
Learning Outcomes:
- Define what bullying is and is not
- Understand the costs of bullying to people and organisations
- Identify bullying behaviours and the reasons behind them
- Know some ways to prevent bullying and understand what role you can play
- Know some ways to protect yourself from bullying
- Know what to do if you are bullied
- Identify appropriate solutions for a bullying incident (within and outside the organisation)
- Assist in creating an anti-bullying policy
