Carers Awareness 
Care Certificate Standard 14: Handling Information 
Performance Management 
Care Certificate Standard 01: Understand Your Role 
Care Certificate Standard 11: Safeguarding Children 
Our Bullying and Harassment content will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Learning Outcomes:
- What is the difference between bullying and harassment?
- Examples of behaviours
- Why it is important?
- Understanding the law and Equality act
- Protected characteristics
- Who is liable?
- Who is responsible?
- Importance of perception
- Processes and procedures
- Case studies
