Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Anaphylaxis 
Blood Transfusion 
Care Certificate Standard 09: Learning Disability Awareness 
Our Bullying and Harassment content will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Learning Outcomes:
- What is the difference between bullying and harassment?
- Examples of behaviours
- Why it is important?
- Understanding the law and Equality act
- Protected characteristics
- Who is liable?
- Who is responsible?
- Importance of perception
- Processes and procedures
- Case studies
