Care Certificate Standard 04: Equality and Diversity 
Staff Appraisal Skills 
Stand By Me - Dementia 
COVID-19 - Coronavirus - A Basic Guide 
Tissue Viability - Wound Bed Preparation 
Dementia - Dealing with Challenging Behaviour 
Care Certificate Standard 03: Duty of Care 
AUASP (Award for Underage Sales Prevention) 
Our Bullying and Harassment content will explain the Equality Act 2010, protected characteristics, and the legal issues surrounding harassment and bullying.
Learning Outcomes:
- What is the difference between bullying and harassment?
- Examples of behaviours
- Why it is important?
- Understanding the law and Equality act
- Protected characteristics
- Who is liable?
- Who is responsible?
- Importance of perception
- Processes and procedures
- Case studies
