Care Certificate Standard 01: Understand Your Role 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Accounting Skills for New Supervisors - Distance Learning CPD 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
A healthy self-esteem is essential for growth and achieving success. Of all the judgments you make in life, none is as important as the one you make about yourself. Without some measure of self-worth, life can be painful and unrelenting. In this one-day workshop, participants will discover some techniques that can dramatically change how they feel about themselves, and how they approach the world to get the things that they want.
Learning Outcomes:
- Recognise that you have worth and are worthy of happiness
- Develop techniques for eliminating unhealthy thought patterns and replacing them with supportive patterns
- Learn how to turn negative thoughts into positive thoughts
- Learn how to make requests so that you get what you want
- Set goals that reflect your dreams and desires and reinforce healthy patterns
