Accounting Skills for New Supervisors - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Budgets and Managing Money - Distance Learning CPD 
Diet And Nutrition 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Bribery Act Awareness 
Developing a Training Needs Analysis - Distance Learning CPD 
Giving Effective Feedback - Distance Learning CPD 
Equality and Diversity 
Public Relations Boot Camp - Distance Learning CPD 
Dementia - Clinical Guidelines 
Equality, Diversity and Human Rights - Promoting Understanding 
Blood Transfusion 
Communication Strategies - Distance Learning CPD 
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals, you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? In this content, we will find out!
Learning Outcomes:
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Shake hands with confidence
- Dress for success
