Business Writing That Works - Distance Learning CPD 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Building Relationships for Success in Sales - Distance Learning CPD 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Care Certificate Standard 02: Your Personal Development 
Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Advanced Writing Skills - Distance Learning CPD 
Care Certificate Standard 09: Learning Disability Awareness 
Developing a Training Needs Analysis - Distance Learning CPD 
Care Certificate Standard 12: Basic Life Support 
Business Process Management - Distance Learning CPD 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words. Understanding what signals, you are sending, as well as being able to read the signals that your clients send, is an essential skill in sales and throughout our lives. What is your body language saying about you? In this content, we will find out!
Learning Outcomes:
- Apply your knowledge of body language to improve communication
- Understand the impact of space in a conversation
- Understand the nuances of body language from a range of areas including your face, hands, arms, legs, and posture
- Use mirroring and matching techniques to build rapport
- Shake hands with confidence
- Dress for success
