Networking for Success - Distance Learning CPD 
Project Management Training - Understanding Project Management - Distance Learning CPD 
Motivation Training - Motivating Your Workforce - Distance Learning CPD 
Orientation Handbook - Getting Employees Off to a Good Start - Distance Learning CPD 
Age Verification 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Personal Brand Maximising Personal Impact - Distance Learning CPD 
Care Certificate Standard 10: Safeguarding Adults 
Planning for Workplace Safety - Distance Learning CPD 
Pressure Ulcer Prevention (Acute & Community Setting) 
Person Centred Care 
Positive Behavioural Support 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 04: Equality and Diversity 
Accounting Skills for New Supervisors - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Care Certificate Standard 09: Learning Disability Awareness 
Person Centered Care Level 2 
Problem Solving & Decision Making - Distance Learning CPD 
Asbestos Awareness 
Asperger Syndrome 
AUASP (Award for Underage Sales Prevention) 
Business Etiquette - Gaining That Extra Edge - Distance Learning CPD 
Allergen Awareness 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Project Management - All You Need to Know - Distance Learning CPD 
Project Management Fundamentals - Distance Learning CPD 
It is required for all licensed premises to ensure they have an age verification policy in place, relating to the trading of alcohol. This online age verification content allows you to meet the legal requirements by providing you with a ‘model age verification policy’ and detailing the procedures that need to be followed when verifying the age and I.D. of customers.
Learning Outcomes:
- Current law on age verification for alcohol sales
- Challenging for proof of age
- What a policy on age verification should say
- Making the decision to ask for proof of age
- Explaining why you are asking for a proof of age
- Identifying which proofs of age are and are not acceptable
- Some common conflict scenarios
- Procedures for putting the policy into practice
- Refusing a proxy sale of alcohol
- Dealing with an angry or abusive customer who won’t take no for an answer
- Techniques to adopt if the customer won’t accept a refusal to serve
- Your exit from a high-risk situation
- Consequences for failing to implement a policy on age verification for the sale of alcohol
