Body Language - Reading Body Language as a Sales Tool - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Basic Life Support 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Care Certificate Standard 08. Fluids and Nutrition 
Business Ethics for the Office - Distance Learning CPD 
Bullying in the Workplace - Distance Learning CPD 
Communication Strategies - Distance Learning CPD 
Care Certificate Standard 03: Duty of Care 
Care Certificate Standard 09: Mental Health Awareness 
Moving & Positioning 
Care Certificate Standard 11: Safeguarding Children 
Active Listening - Distance Learning CPD 
AUASP (Award for Underage Sales Prevention) 
Safeguarding Adults 
Business Leadership - Becoming Management Material - Distance Learning CPD 
Care Certificate Standard 09: Dementia and Cognitive Issues 
Bribery Act Awareness 
Allergen Awareness 
Building Your Self Esteem and Assertiveness Skills - Distance Learning CPD 
Communications for Small Business Owners - Distance Learning CPD 
This is content for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.
Learning Outcomes:
- Make their writing clear, complete, concise, and correct.
- Improve sentence construction and paragraph development.
- Deal with specific business requests.
- Create effective business cases, proposals, and reports.
- Thoroughly document sources that they use in their writing.
