CRM - An Introduction to Customer Relationship Management - Distance Learning CPD 
Managing Difficult Conversations - Distance Learning CPD 
Business Process Management - Distance Learning CPD 
Call Centre Training - Sales and Customer Service Training for Call Centre Agents - Distance Learning CPD 
Coaching and Mentoring - Distance Learning CPD 
Encouraging Sustainability and Social Responsibility in Business - Distance Learning CPD 
Beyond Workplace Politics - Distance Learning CPD 
The Practical Trainer 
Diversity Training - Celebrating Diversity in the Workplace - Distance Learning CPD 
Business Ethics for the Office - Distance Learning CPD 
Active Listening - Distance Learning CPD 
Essential First Aid 
Business Succession Planning - Developing and Maintaining a Succession Plan - Distance Learning CPD 
Trade Shows - Getting the Most Out Of Your Trade Show Experience - Distance Learning CPD 
Staff Appraisal Skills 
Tissue Viability - Dressings, Wounds and Pressure Relieving Equipment 
Accounting Skills for New Supervisors - Distance Learning CPD 
Building a Brand on Social Media - Distance Learning CPD 
Cancer Awareness 
Bullying in the Workplace - Distance Learning CPD 
This is content for those who already are good writers. Our time will be devoted to writing letters of recommendation, of persuasion, of refusal, or of action, that reflect current word usage and up-to-date formats. You can also learn some basics about writing business cases, proposals, and reports.
Learning Outcomes:
- Make their writing clear, complete, concise, and correct.
- Improve sentence construction and paragraph development.
- Deal with specific business requests.
- Create effective business cases, proposals, and reports.
- Thoroughly document sources that they use in their writing.
